• 100% Money-Back Guarantee
    • In case you are not happy with the training, please let us know definitely before the end of day 7 since your registration date, by completing the refund request form at https://study9.com/refund. Any request after day 7 WILL NOT BE entertained.
    • Once a refund request is raised, our team will work with you to help resolve the issues being faced by you. Refund will be issued only if we are unable to resolve the issues.
    • Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has accessed the online Ebook or has attended Online Classrooms/received recordings for more than 1 day
    • Any training kit provided to you must be returned to claim the money-back guarantee.
    • In case of self-paced video training, no refund is applicable.
    • No refund is applicable if the reason for seeking refund is any personal reason of the customer, beyond any control of 9demy.com
  • Cancellation/Rescheduling
    • If you do not want to attend, cancel or reschedule your training after the first 7 days since your registration, a cancellation/rescheduling charge (higher of Rs. 5,000 or 15% of training cost) will be deducted, and the balance amount will be provided to you as *credit.
    • We reserve the right to cancel, reschedule, alter the instructor, venue or other arrangements of the training without prior notice and without incurring any liability in damages/losses or otherwise to you or any other person whatsoever.
    • In case of rescheduling/cancellation done by us, you can either attend the rescheduled training or obtain a *credit equivalent to the amount paid by you.
  • Updating the terms and conditions
    • study9.com reserves the right to change these terms and conditions as and whenever it deems fit, without any obligation to notify or update any person or organization or institute
  • Credit
    • A credit can be used to pay for any of our services.
    • A credit must be used within 6 months of its issue date, after which it expires.


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