Terms & Conditions

100% Money Back Guarantee

  • In case you are not happy with the training, please let us know definitely before the end of day 1 of the training by sending a request to [email protected] Any request after day 1 WILL NOT BE entertained.
  • Any training kit provided to you must be returned to claim the money back guarantee.
  • In case of self-paced video training, no refund is applicable.



  • If you do not want to attend training (cancel or reschedule), we must receive a request atleast 3 days prior to the training start date.
  • A cancellation/rescheduling charge (higher of Rs. 5,000 or 15% of training cost) will be deducted and the balance amount will be provided to you as *credit.
  • A request received less that 3  days before the training start date will not be entertained.
  • We reserve the right to cancel, reschedule, alter the instructor, venue or other arrangements of the training without prior notice and without incurring any liability in damages/losses or otherwise to you or any other person whatsoever.
  • In case of rescheduling/cancellation done by us, you can either attend the rescheduled training or obtain a *credit equivalent to the amount paid by you.

Updating the terms and conditions

Study9 reserves the right to change these terms and conditions as and whenever it deems fit, without any obligation to notify or update any person or organization or institute



  • A credit can be used to pay for any of our services.
  • A credit must be used within 6 months of its issue date after which it expires.